Service Desk Technician with French
No experience, Entry (0-2 years), Middle (2-5 years)
French - Medium
, English - Medium
* all languages are compulsory
Hiring candidates willing to relocate
Multi-tasking may be a challenge for some, but if it's your kind of challenge, this job may be perfect for you. As a Service Desk Technician you'll be a problem-solver, device & software technician and more-all while being positive and professional.
And you'll also be a hero when you solve our customer's challenges.
Join our team in Timisoara!
What our Service Desk Technician does:
- Provide first line IT technical support with accurate and creative solutions to customer problems
- Research, resolve, and respond to general issues (office, windows, outlook, internet, specific applications) received via telephone calls and e-mails from different kinds of customers
- Assist in the resolution of customer and support issues to ensure a positive impact on customer satisfaction
- Demonstrate excellent customer service at all times
- Spoken languages: at least upper-intermediate French and English (minimum B2)
- Aptitude for providing positive customer service, interpersonal skills, listening skills, analytical skills and team spirit
- Availability to work in shifts
What we offer:
- Permanent contract
- Central building offices with excellent view on the city, top facilities and equipment
- Competitive salary
- Performance bonus
- Meal tickets and gift vouchers
- Training opportunities
- Medical package
- Massage at the office day
- What is your level of French and English?
- Are you living in Timisoara or available to relocate to Timisoara?