One Microsoft, One Services!
Microsoft Services, with overemployees worldwide, is dedicated to delivering on Microsoft’s mission to empower every person and every organization on the planet to achieve more. We are the voice of support services, the trusted advisor of consulting services, and the source of the world’s best enterprise strategies. Simply put, Services helps customers and partners get the most out of their technology investments. For more information, visit
Our team is geographically distributed; we speak many languages, and we come from a variety of cultural backgrounds. We are currently expanding, and we are looking for an additional team member with a growth mindset, a passion for partner management and obsession to Partner success and customer happiness to support our partner base across EMEA/Germany, Austria, Switzerland.
SAM’s work with Partners to maximize the return on investment from their Advanced Support for Partners (ASfP) agreement. The aim is to continuously help partners sell more, deploy better and escalate less. The SAMs work proactively with the Partners to support them in building their Cloud technical capability, to increase their capacity, by creating a technically enabled, best in class Cloud Business, and successful deployments to reduce escalations. The SAM will, together with the partner, create a targeted Service Delivery Plan aiming at optimizing the partners Cloud Business.
The role and service delivered is mainly remote, but candidates should expect some traveling days per year.
You will be responsible for:
The Services Account Manager (SAM) is responsible for building and maintaining a direct and strong relationship with some of our strategic, high profile and complex Dynamics and Cloud Partners. You will act as the primary point of contact, and perceived as a trusted advisor regarding any services, readiness, or technical needs your Partners may have.
Essential Skills / Experience include:
Desirable Skills include:
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.