Job details

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Senior Market Research Specialist

Looking for Premium Talent
Career level
Middle (2-5 years)
Employment type
Full time
This job can be done remotely
Spoken languages
English - Advanced
* all languages are compulsory
Number of vacancies

Join our team at Webhelp Romania and help us enable the power of our “Change the Game" mindset. We are an intrinsically human company – a cultural melting pot of passionate game-changers that strive to make a difference in the lives of people and businesses.   

We are looking for a Market Report Specialist with English to come and strengthen the production team. Your main missions will be to mentor colleagues and enable them to gain skills in terms of quantitative and qualitative data collection and analysis. You will manage the production of reports and research for our clients in all sectors and will ensure the customer relationship in coordination with the account manager in France.  


Your Key Accountabilities:  

  • Supervise each step of a study, ensuring consistency in the work carried out and supporting colleagues in their skills development 
  • Coordinate the project and the team in meeting deadlines 
  • Be able to bring an innovative perspective to research design 
  • Provide support to colleagues who prepare reports with Social Media content 
  • Support the client as a true partner, understand and respond to their needs  
  • Define the methodology adapted to the client's problem by building on what already exists.  



Qualifications and relevant experience:  

  • English language proficiency (French nice to have) 
  • At least 3 years of experience in a similar role  
  • A very good knowledge of: Synthesio, Talkwalker, Brandwatch,  Digimind, Meltwater 
  • Experience with image and e-reputation watch and Consumer/Customer Insights Rapports. 
  • Strong analytical and interpretation skills  
  • Comfortable with finding information, analyzing and understanding Internet users' comments, as well as agility of interpreting and using this social data 

  • Online interview
  • What is your level of proficiency in English?
  • How many years of work experience do you have using Brandwatch? Synthesio, Talkwalker, Brandwatch Digimind or Meltwater?
  • Do you have experience with image and e-reputation watch and Consumer/Customer Insights Rapports?