Senior EDI Supplier Connection Coordinator

Employment type: Full-time

Job category: Customer Service

Job industry: Logistics And Supply Chain

Experience level: Mid-Senior Level

Description

• Establish Classic and Web EDI connection with external suppliers of BOSCH Group;
• Contact international suppliers via email and phone;
• Train suppliers online to the new process;
• Manage technical setups in ERP (SAP) system;
• Set technical parameters in Web EDI system (Supply On);
• Manage go-live with the supplier and production plants of BOSCH Group;
• Support suppliers in case of EDI-related questions;
• Support Plant EDI Coordinators in case of EDI-related questions;
• Support EDI Manager in project related topics, based on demand;
• Cooperation with international teams in order to achieve the best possible quality of service and delivery;
• Creating supplier documentation for special cases;
• Assume end-to-end responsibilities for data interfaces with suppliers;
• Reporting and escalating key and complex problems and proposing solutions;
• Mentoring new team members and ensuring their integration into the team;

Qualifications

• Relevant university degree (Business Administration, Business Informatics, Economy, Faculty of Technical Science,  Faculty of Transport and Traffic Engineering, Faculty of Organizational Sciences) with focus on logistics;
• Proficiency in written and spoken English;
• German language knowledge is welcomed, but not mandatory;
• Logistic process knowledge, EDI + SAP (other ERPs) is mandatory;
• Working experience: 2 years and more;
• Detailed knowledge about EDI and ERP;
• Very good communication and negotiation skills.