Job details

Senior Business Intelligence Analyst

Looking for Premium Talent
Career level
Middle (2-5 years)
Employment type
Full time
Remote job (the activity is performed from home)
Number of vacancies

Becoming a Senior BI Analyst with Ascensos

The Senior BI Analyst will support the Head of BI and own the BI client relationship for Ascensos. Owning regular internal and client report production and to provide analysis and insights, helping to define, build, and implement effective methodologies, with a view to increasing customer retention, and ultimately generate higher customer spend. You will analyse customer behaviour and campaign performance, providing insight to inform business decision making.


What you will do:

 - To produce all management information accurately and in a timely manner and to be able to develop reports, suggest improvements and identify discrepancies where necessary

- Production of analysis resulting in clear recommendations and justification for these decisions

- Be aware of all new developments (both client and Ascensos led) and their implications, along with maintaining data integrity and governance

- Supporting the Head of BI, play an active role in meetings with key stakeholders across the business and client base

Your experience will include:

-  At least 2 years in a results driven Information environment (within Call Centre would be advantageous) including experience of Management Information; Database analysis and Project Management

- Experience in the following technical skills Data Warehousing, Data Modelling, Data Mining, SQL, Power BI and SSRS (advantageous)

- Proven track record in data analytics, providing insight and recommendations for change to influence key decision makers

- Ability to adapt quickly to any situation providing innovative new methods of analysing data

- Knowledge of Automation processes

- Good communicator: balances talking and listening in meetings, communicates complex issues simply and clearly, shares ideas and knowledge with others, ability to influence and challenge in a cross-functional environment

- Meticulous attention to detail and a passion for excellence

- Previous line management experience (advantageous)

Advanced level of English, both spoken and written

    • What we offer:
      - Ability to develop your knowledge- internal Learning and Development Platform
      - Career growth- for lots of job opportunities we select team members who have demonstrated excellent skills and work ethic
      - Engaging atmosphere- we continue to have an engaging online community with diverse and fun competitions and channels
      - Attractive salary package & benefits