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Senior Accounting Team Lead (OTC) with German

Confidential salary
Salaries on similar positions:1835 - 2030 EUR/luna
Sibiu, București; Hybrid

Senior Accounting Team Lead (OTC) with German

We are looking for candidates with:

Fluent German (min. C1) and very good English (min. B2) - essential for client communication purposes
Minimum 3–4 years of experience in OTC / Order to Cash / Finance & Accounting
Previous experience in a team lead or coordinator role
Strong understanding of OTC processes (cash application, collections, deductions, etc.)
Strong communication skills and a customer-oriented mindset
Experience in an SSC/BPO environment will be an advantage
University degree (preferred)
Willingness to travel occasionally to client locations
Ability to quickly learn and implement new systems/ERP solutions within the team
Strong prioritization and organizational skills

Your responsibilities:

Team leadership & process coordination:
Leading and supporting a team within the OTC domain
Monitoring team performance and ensuring delivery against SLAs and KPIs
Onboarding, training, and development of team members
Acting as a point of contact for internal stakeholders
Building and maintaining effective relationships with client representatives
Ensuring process compliance and maintaining up-to-date documentation

Process improvement:
Identifying areas for improvement and supporting the implementation of changes
Ensuring adherence to internal controls and quality standards
Setting and monitoring team targets

What we offer:
Long-term and stable cooperation; 
Benefit platform;
Organized training sessions during the first weeks and further upskilling courses (online, with our experts);
22 paid vacation days in the first year plus 2 more paid vacation days starting with the second year;
Modern, cozy and central location in Bucharest;
Teamwork in a multicultural environment;
Medical subscription and life assurance.

Infosys BPM Ltd., the business process management subsidiary of Infosys Ltd. (NYSE: INFY), was set up in April 2002. Infosys BPM focuses on integrated end-to-end outsourcing and delivers transformational benefits to its clients through reduced costs, ongoing productivity improvements, and process re-engineering. Infosys BPM operates in India, Poland, the Czech Republic, the Netherlands, Ireland, South Africa, Brazil, Mexico, Costa Rica, the United States, Puerto Rico, China, the Philippines, Singapore, and Australia.

Infosys BPM has been consistently ranked among the leading BPM companies and has received over 60 awards and recognitions in the last 5 years from key industry bodies and forums like the International Association of Outsourcing Professionals, Outsourcing Center, SSON, and NOA, among others. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry-leading HR best practices. The company’s senior leaders contribute widely to industry forums as BPO strategists.

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