It's more than a job

When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

 This is a customer‑centric commercial role that requires the ability to identify opportunities, develop long-term business relationships with internal and external partners, understand customer needs, generate tailored spot prices, and support the sales pipeline through proactive communication and solution‑oriented behavior.

How you create impact

• Prepare, analyze, and deliver competitive spot offers for domestic and international road transport, ensuring accurate cost structure, service feasibility, and market competitiveness.
• Actively identify upselling and cross-selling opportunities, contributing to the development of new and existing customer relationships.
• Manage and maintain the Inside Sales pipeline, documenting opportunities, follow-up actions, and outcomes within the CRM/TMS platforms.
• Monitor and respond promptly to customer inquiries, ensuring a high-quality commercial experience and timely pricing responses.
• Collaborate closely with Operations, Procurement, and Key Account Management teams to validate capacity, transit times, and service options before issuing offers.
• Analyze win/loss ratios, quotation trends, and customer behavior, sharing insights with the team to improve pricing strategy and conversion rates.
• Ensure data accuracy when updating offers, customer details, and sales activities in internal systems.
• Resolve discrepancies or incomplete commercial information by proactively collecting additional details from customers or internal stakeholders.
• Share best practices, support team members, and contribute to team targets, ensuring alignment with national pricing and sales strategy.
• Contribute to continuous improvement initiatives, optimizing the quotation process, response times, and customer experience.

What we would like you to bring

•    Bachelor’s degree or equivalent experience in Business, Logistics, Sales or a related field.
•    Minimum 2 years of experience in road logistics, pricing, inside sales or customer-facing commercial activities. 
•    Strong knowledge of road transportation services, cost structures, market dynamics and quotation processes, including legislation related to freight transport.
•    Excellent English communication skills, both written and verbal, with the ability to communicate commercial information clearly.
•    Proven customer interaction skills, especially in offering solutions, handling inquiries, presenting offers and supporting the negotiation process.
•    Experience in maintaining ongoing relationships with new customers, monitoring satisfaction and proposing corrective actions in case of nonconformities.
•    Strong analytical skills, including the ability to evaluate rates, margins, feasibility, and win/loss patterns.
•    Advanced computer skills, particularly in Outlook, Excel, CRM stools, plus the ability to quickly learn TMS/Pricing tools.
•    Ability to prioritize and manage multiple quotation requests simultaneously, maintaining accuracy and short response times.
•    High attention to detail, strong time management and excellent organizational skills.
•    Proactive, solution-oriented and commercially driven attitude, contributing to overall business development and customer retention.
•    Professional behavior and appearance, contributing to the positive representation of the company.
•    Ability to track own sales performance, compiling monthly reports and presenting them for commission validation.

What's in it for you

At Kuehne+Nagel, you’re not just taking on a new role — you’re joining a global logistics leader where your expertise creates real impact.

You’ll benefit from:

• A collaborative, inclusive culture where your ideas are valued.
• Opportunities for continuous learning and professional growth.
• A dynamic environment that encourages innovation and cross-functional teamwork.
• The chance to shape the success of challenging, exciting project logistics operations.

Join us and make your expertise count in every project we deliver.