Job details

REMOTE Customer Support with French - 2 months

Career level
Entry (0-2 years), Middle (2-5 years)
Employment type
Full time, Project
Remote job (the activity is performed from home)
Spoken languages
French - Advanced , English - Advanced
* all languages are compulsory
Number of vacancies
3

Ideal candidate:

  • Advanced level of French;
  • Advanced level of English;
  • Good communication skills;
  • Team player.
  • Available to work in shifts – 24/7 coverage;

Responsibilities:

  • Take phone calls in both French and English, create tickets for escalations if needed;
  • Offer services tailored to customer needs at the highest standard of performance;
  • Assist in the maintenance of customer accounts;
  • Insert all incidents into client-maintained databases, consistent with the project’s specifications.

Benefits:

  • Attractive salary package;
  • Work from home from anywhere in Romania;
  • 2 months contract;
  • Remote recruitment process;
  • The opportunity to constantly develop your career and learn new skills.