Pacesetting. Passionate. Together. HELLA, one of the leading automotive suppliers worldwide, has shaped the industry with innovative lighting systems and vehicle electronics. In addition, the company is one of the most important partners of the aftermarket and independent workshops. What motivates us: Shaping the mobility of tomorrow and fostering the central market trends such as autonomous driving, efficiency and electrification, connectivity and digitization as well as individualization. Every day, 36,000 employees worldwide are committed to this with passion, know-how and innovative strength.

YOUR TASKS

• Processing the purchase parts complaints in accordance with the procedures
• Initiating, coordinating and organizing the necessary rework and sorting in consultation with internal departments and the suppliers. Inform the supplier about potential costs
• Responsible to initiate ACL1 and ACL2 according to the process description
• Management of not conforming purchased parts including inter-company parts (ERP and physically) and coordinate the further actions (e.g. rework, sorting, etc.)
• Support in case of supplier relocations (existing supplier A to existing supplier B) and Hella outsourcing (Hella to external supplier) in series production where applicable
• Collect the complaint related costs (e.g. in SAP/Q220 order) including all documents (e.g. invoices, test reports, etc.)
• Support by the Lead of improvement programs for global OtD/TTM processes

YOUR QUALIFICATIONS

• University degree in Engineering, Quality, or a related technical field.
• Experience in Supplier Quality, APQP, or Project Quality, preferably in an automotive environment, more than 1 up to 2 years
• Good knowledge of APQP and supplier development during product development.
• Experience working in cross‑functional and international project teams.
• Strong analytical, communication, and problem‑solving skills.
• Fluent English required; willingness to travel to suppliers.