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Quality Customer Responsible

Confidential salary
Full time; 1 vacancy

Spoken languages

Responsibilities

  • Prepares and coordinates customer audits and visits, organizes and sustains internal audits. Communicates results and undertakes appropriate actions.
  • Communicates customer's claims to concerned parties and perform initial analysis.
  • Tracks customer complaints, requests if needed samples and nonconformed products quality analysis and performs the complete analysis with further
  • Prepares and communicates to customer 8D report on time including root causes analysis, corrective and preventive action plans.
  • Communicates action plans to involved teams and follows up its progress and effectiveness. Closes the claim according to actions completion and validation.
  • Reviews claim summary with concerned parties and provides proactive and effective support to enhance customer satisfaction.
  • Plans, prepares, communicates and reviews Quality Customer KPI's and defines accordingly continuous improvement plan

Requirements

  • University degree in Engineering (Industrial or Technical fields)   
  • Master's degree (Industrial or Technical fields – is a plus
  • Experience minimum 3 years in a similar position in Automotive
  • Knowledge about IATF standard
  • Knowledge about Quality tools (MSA, SPC, capability studies, 5 why, Fishbone)
  • Good PC skills (Word, Excel, Power Point, Microsoft Project, ERP applications)
  • English is a must
  • Good communication skills
  • Result oriented, precise and accurate, well organized
  • Dynamic, disciplined, correct
  • Adaptable to new challenges and perspectives


OUR OFFER

Attractive salary, meal tickets, 13th salary, free transportation, meal allowance, the opportunity to develop a career in a multinational environment and others

If you feel you’re the right candidate for the role as our Quality Customer Specialist, then please click ‘apply’ now and send us your CV in English! We’d love to hear from you!


By applying your CV, you agree that your personal data will be processed and saved in our database. The processing and saving of data will be done by SC Coficab Eastern Europe SRL only for the purpose of recruiting and selecting your CV for the actual position and for other future vacant positions within the company. Your personal data is stored for a maximum of 6 months.

COFICAB este lider global în proiectarea, producția și vânzarea de fire și cabluri pentru industria auto. Ca parte a grupului industrial multinațional tunisian ELLOUMI Group, fondat în, ne mândrim cu o moștenire solidă și o viziune inovatoare pentru viitor.

 

COFICAB România este unul dintre cele 17 centre industriale moderne ale companiei, certificat ca Top Employer 2024. Cu două unități de producție în Arad și Ploiești, distribuim produse atât pe plan național și cât și internațional.

 

La COFICAB, oferim celor aproximativ 700 de angajați un mediu de lucru favorabil, încurajând dezvoltarea profesională și personală. Ne angajăm să promovăm responsabilitatea socială și de mediu prin diverse inițiative CSR, contribuind activ la bunăstarea comunităților în care operăm.

 

Pentru a aplica și a afla mai multe despre oportunitățile de carieră, vizitează și pagina noastră de LinkedIn! Te așteptăm în echipa noastră!”

 

🔵🟤

 

„COFICAB is a global leader in the design, manufacturing, and sales of wires and cables, mainly for the automotive industry. As part of the Tunisian multinational industrial group, Elloumi Group, founded in, we take pride in our strong heritage and innovative vision for the future.

 

COFICAB Romania is one of the company's 17 state-of-the-art industrial centers, certified as a Top Employer 2024. With two production units in Arad and Ploiești, we distribute products throughout the entire country and beyond.

 

At COFICAB, we provide a nurturing work environment for our approximately 700 employees, encouraging both professional and personal development. We are committed to promoting social and environmental responsibility through various CSR initiatives, actively contributing to the well-being of the communities in which we operate.

 

To apply and learn more about career opportunities, visit our LinkedIn page! We look forward to welcoming you to our team!

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