Job details

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4.4

Order To Cash Officer with Portuguese

Looking for Premium Talent
Career level
Entry (0-2 years)
Employment type
Full time
Spoken languages
English - Advanced , Portuguese - Advanced
* all languages are compulsory
Hiring candidates willing to relocate
Yes
Number of vacancies
1

Responsibilities:

  • Customer relationship administration;
  • Management of all incoming requests/ orders;
  • Management of the backlog (orders and orders related requests);
  • Billing process management;
  • Ensuring correct sending of the customer invoices to the correct recipient, according to procedure agreed with Client;
  • Ensuring bank statement posting in SAP for client entity code;
  • Incoming cash clearing against customer invoices;
  • Client related reports and bad debt provision calculation;
  • Addressing all written/ verbal requests and complaints received from the Customer;
  • Processing improvements proposals/ implementation.

Qualifications:

  • Advanced level of English and Portuguese;
  • University graduate or student in the final year of studies;
  • Basic domain knowledge (supply chain, logistics);
  • Previous work experience, preferably in SAP (SD/MM module), Logistics, Supply chain, Order Management or Customer relations management is an advantage;
  • Experience in International trading, Fiscal policies, Tax structure is an advantage;
  • Good working knowledge of MS Office (especially Excel);
  • Good verbal & written communication skills;
  • Good analytical & synthesis skills;
  • Rigorous and accurate working style;
  • Good Customer service skills;
  • Dynamic person, solution-oriented;
  • Self confidence & independence in decision making;
  • Punctuality & Flexibility;
  • Team spirit.

Benefits:

  • Temporary remote work due to the pandemic and return to office after the situation improves;
  • Relocation package;
  • Opportunity to work for one of the biggest brands in the world in a unique work environment;
  • Great career opportunity with a leading international outsourcing company;
  • Opportunity of professional and personal development in a multinational working environment through a variety of training programs (hard/soft skills);
  • Attractive compensation package with full access to a variety of benefits available through an online platform; the package can be customized on monthly basis depending on each employees’ needs.