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Why this role matters
Responsible & Accountable for customer orders end to end across the globe with accountability for management of all internal and external suppliers within the Service Delivery process Access (Circuits) and CPE (Routers) delivery and coordinating Test & Turn up / Migration activities, until handover for final test with the Customer.
Key responsibilities will include access, asset ordering, workflow & inventory management within the Service Delivery process until handover into Service Assurance. The role holder should ensure that functional teams complete their tasks in a timely manner so that right first time service is delivered to our customers.
The role holder will act as the single point of contact with full accountability on communication towards both the A-end (End Customer Headquarter) and B-end customer (Customer Site where services are being delivered) during the delivery ranging from simple products to complex solutions.
What you'll be doing:
The skills & experience you need: