Operations Supervisor Collateral Management, Krakow
Entry (0-2 years), Middle (2-5 years), Senior (5-10 years), Executive (>10 years)
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Org Marketing Statement Brown Brothers Harriman (BBH) is a privately-held financial institution and has been a thought leader and solutions provider for almost 200 years. We serve the most sophisticated individuals and institutions with award-winning expertise in Investment Management, Private Banking, and Investor Services. Our 5,000 colleagues operate from 17 cities throughout North America, Europe and Asia.. BBH is committed to diversity, innovation and globalization. Our culture is driven by our goal to provide the best solutions and services to our clients and each other. Our Partnership structure creates a flat organization that promotes collaboration across all business lines. We believe that diverse ideas and the ability to come together globally across groups and borders are a competitive advantage. In order for all our teams to excel, members must trust each other and feel comfortable providing honest input from all perspectives. This openness sparks innovation and agility, which adds to the entrepreneurial spirit and provides many more career opportunities for our staff. We are a group of high-performing, dedicated and caring professionals who believe that working together is the foundation for superior client service excellence. As a BBH professional, your career path is yours to define. We take pride in our ability to retain our best employees. We help them manage their careers by moving top performers to new areas of BBH where their talents will make the greatest contribution. As soon as you walk through the doors at BBH, we provide you with the tools to help you succeed and grow your career. Department Marketing Statement The Ops Supervisor Collateral Management is responsible for the effective direction and supervision of the Poland Middle Office team and reports to the Team Leader. S/he assists the staff with day to day processing activities in order to provide the team with constructive feedback and ensure standards of quality and controls are met. The Supervisor will be responsible developing and maintaining working relationships between Middle Office and other ops groups by interacting and addressing issues as they arise. The Supervisor is also responsible for monitoring inquiries and breaks resolution Responsibilities **Quality Assurance/Control:** * Ensures daily output standards, both quality and timeliness, are met. * Maintains a process to ensure simplicity and clarity around key controls as well as segregation of duties. * Oversees the proper trade settlements, as defined by the applicable custodian agreements and/or service level agreements, should be timely, complete and properly formatted. * Ensures adherence to all established policies, procedures and controls. * Assists management in the implementation of policies, procedures and controls. * Monitors volume, workflows and overtime of team. * Identifies and resolves workflow issues. **People Management:** * Assists staff with day to day processing activities. * Understands competencies required for successful job performance and use knowledge to coach and develop team members as well as to identify training needs. * Energizes and inspires team and generates excitement, a sense of pride, and a drive to excel. * Consistently provides employees with constructive and timely feedback, both positive and negative. * Ensures team is properly aligned with the Business Plan for the unit. * Ensures employees have the information and tools necessary to progress. Actively participate in helping employees develop their skill sets based on career pathing goals. * Assigns responsibility effectively based on expertise and strengths of team members. **Risk Management:** * Assists management in ensuring proper product delivery, proper escalation and resolution of high exposure items, maintaining the proper balance of cost, control and client service. * Maintains proper standards and controls. * Oversees the individuals who are responsible for derivatives settlements * Continues to refine reporting products that summarize and manage the risk profile of the team and operations. * Communicates professionally and constructively to resolve issues in order to minimize risk and exposure. **Process Improvement:** * Helps to enhance the productivity of the unit. * Challenges all processes, procedures and practices. * Critically identifies areas for automation or scalability in operations. **Market Structural Changes:** * Participates and follows updates within the exchange traded and OTC derivatives market to ensure proper capture of changes within the team's processes. * Proactively understands the legal framework of the exchange traded and OTC derivatives market. **Client Service:** * Interacts with team management and client to ensure that defined services are being conducted at the highest standard possible. * Assists in resolving key client issues or needs. * Actively handles escalations and resolves it through proper channels **Other:** * Assists in the development and production of management reporting. * Provides feedback on resource requirements and allocation. * Contributes to Division or Firm process improvement activities. Qualifications **Education level and/or relevant experience(s):** * BS/BA degree or equivalent work experience. * 4 to 5 years of industry experience. * 2 years supervisory experience **Knowledge and skills (general and technical):** * Interpersonal skills. * Ability to communicate professionally with others. * An aptitude for analytical and problem resolution. * Self Starter, proactive, and objective oriented. * Enthusiastic leadership skills and ability to engage others. * Strong decision making skills * MS Office proficiency required-included MS Word, MS Excel, and MS Access #LI-POST *Job Title:* Operations Supervisor Collateral Management *Job ID:* 31718 *Full/Part Time:* Full-Time *Regular/Temporary:* Regular *Location:* Krakow
Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit.