Job details

How would you like to work in IT & Communication, toying with cutting edge technologies and enjoying your life? Come closer to #LifeAtOrange.

What we’re looking for:

We are looking for a teammate with strong analytical skills and a proactive mindset. The ideal candidate has experience in operational support, data analysis, and process improvement, with the ability to identify issues, deliver insights, support efficient service operations, interested in technical challenges, digital transformation through automation initiatives, passionate for efficiency, performance and continuous improvement, willing to collaborate and share his/her knowledge with teammates.

The role requires a business-oriented mindset, with the ability to understand how operational performance impacts business outcomes and customer value.

What you’ll be doing:

• You will monitor and analyse operational processes, support service performance reporting, identify opportunities for improvement.
• The role involves development and maintenance of reports and BI applications, collaborating with cross-functional teams, and contributing to the optimization of service delivery through data-driven insights and effective operational support.
• You will align operational activities with business objectives and support decision-making by translating data insights into business-relevant actions.

Requirements:

What you need to know / have:

• A solid understanding of operational processes and service management, with strong analytical and problem-solving skills.
• Experience working with data, reports, and performance metrics is required, along with proficiency in relevant tools Qlik, Tableau, Looker Studio etc.
• You should have the ability to understand business priorities, assess operational risks and opportunities, and support business-driven initiatives.

What’s in it for you

• Performance Bonuses – based on your results & the company’s;
• Electronic Meal Tickets - as you imagine;
• Medical & Life insurance for you - facilities for your family, too;
• #WFH & Flexible hours;
• Professional GSM subscription;
• Personal GSM subscription, also [because we believe in communication!];
• Special grants on Smartphones & devices; discounts for Orange products & services;
• Development Platforms - Orange Learning, Trainings, Career Counselling, Coaching & Career plan mentoring;
• Wellbeing Programs – we support your Zen;
• & more!

Come & work for a #TopEmployer company. You could be part of an organization where great colleagues and team spirit support your professional development.

Apply and let’s have a remote-talk.

At Orange, you can.

We encourage all candidate profiles, regardless of gender, age, race, citizenship, ethnicity, color, language, religion, social origin, genetic traits, sexual orientation, permanent or temporary disability, nationality, political choice, social category or social origins, situation or family responsibility, belonging to a disadvantaged category, membership or trade union activity