The installation sector is also increasingly working with BIM; the knowledge to be able to meet this requirement is still lacking within Huyg bv. For that reason, and because a vacancy has arisen as a coordinator of the office staff, we are looking for you. Because you know Revit, or would like to work with it, have a lot of technical knowledge and managerial ambitions!
As the right hand of the management you coordinate the activities of your colleagues who advise and sell customers by telephone and by e-mail to customers of Huyg bv in the Netherlands. You start cooperating in order to acquire the required specific knowledge. Then you manage three colleagues. Huyg bv's customers are end users, such as installers, assembly companies and industrial users and you have buyers, project managers and chief technicians as contact persons. Long-term relationships have been built up with most customers. Thinking along is highly appreciated by the customers and is an important part of the added value of Huyg bv.
When customers have complex questions or when it concerns a very specific one, you take them up. You make an inventory, listen, view drawings and photos or assess the situation on location. In collaboration with the customer you come up with creative technical solutions. It may concern individual products, prefab packages or auxiliary tools. You make sketches on the spot or work out things in Revit and make strength calculations. Sometimes you have to deal with specifications or programs of requirements that you must meet. Then you make the calculation and quotation yourself. When giving advice, you naturally keep the commercial interest in mind, but the customer's interests are central at all times. We work with Unit4 Mulitivers.
Implementing Revit within Huyg bv is an important part of your role. If necessary, you first make sure that you yourself are sufficiently educated by following courses. You then train your colleagues and coach them in their work. In this way you ensure that Huyg bv eventually switches completely to working from BIM.
In addition, there are many other business process improvements to be addressed. You ensure that you first have a good idea of the current processes, analyze them and examine how they can be organized more efficiently. You also ensure that data becomes available, for example by setting up links with suppliers' systems. You are then responsible for actually implementing the improvements.
In this role you get a lot of freedom to contribute your own ideas and to think along about the further design, development and professionalization of the department and the work processes. You act as a sparring partner for the management and then you get to work to actually change things in the daily practice in the department.
You have a completed technical education and HBO working and thinking level. You have experience in a similar technical position, whether in an advisory or executive role. You are a 3D thinker and have experience with 3D drawing packages, experience with Revit is obviously a plus. You also have experience in working with an ERP and / or CRM package.
You have a customer-oriented, cooperation-oriented and solution-oriented basic attitude with a commercial slant. You work accurately and in a structured manner and are able to keep an overview of various current orders that contain many details. Your technical insight enables you to interpret drawings and filter out relevant information. You find it a challenge to actively contribute to the transition to BIM and to think along about professionalizing the department; you have concrete ideas about this yourself.
In communication with the customer you are always focused on building a good relationship and getting things sorted out in order to continue to meet the expectations of the customer. The customer's interests always come first and you do everything you can to serve them, to provide them with advice and to keep them satisfied. You have a positive, no-nonsense attitude and a healthy dose of humor, which makes you a good addition to the team. In short; you own the “Huyg bv DNA”.