Magyar IT Support L1
Responded to 90% of applications in the past 30 days, typically in 3 days
Entry (0-2 years), Middle (2-5 years), Senior (5-10 years)
Hungarian - Native
* all languages are compulsory
Monthly net salary
1000 - 1200
HUNGARIAN LANGUAGE is OBLIGATORY
- Inbound user calls through Avaya interface and solve the user it technical problem.
- Basic administration experience of MS Active Directory users & groups, policies and management concepts
- Troubleshoot MS Active Sync
- Proven technical skills in Microsoft Windows desktop operating systems and business productivity applications
- Excellent skills in user IT infrastructure – Desktops, Laptops, Printers, Handhelds, Smartphone etc.
- To provide technical support; answering support queries remote via phone, ServivceNow and email.
- Respond to inquiries from clients and help them resolve any hardware or software problems.
- Support of Windows and MS Office products incl. but not limited to MS Word, MS Excel, MS Outlook, MS PowerPoint
- To escalate more complex service issues to the relevant next level IT personnel.
- Remote support for Setup of Desktop IP Phones
- Setups of iPad, iPhone and Android devices
- Infosys has offices in Bucharest, Timisoara, Targu Mures and will open new locations in Romania
- Work can be done from home during pandemics
- Competitive salary
- Meal vouchers 20 Lei/day,
- Private Health Insurance,
- Courses, trainings, paid certifications,
- Company events, Occasion gifts.
- Open minded, dynamic and international company culture in a global innovative IT company
- Pleasant working environment with friendly colleagues in a modern office
You can expect interesting tasks and challenging projects, as well as motivated and friendly teams.
If you want to be successful with us, we are looking forward to receiving your application.
- Esti vorbitor nativ de limba maghiara?
- Cati ani de experienta ai in IT Support si troubleshooting de probleme tehnice ale utilizatorilor de calculator?