Job details

Join Our Team as a Concierge/Receptionist (Sales & Customer Care)

Are you passionate about customer service and ready to take on new challenges? Join us and be part of our dynamic team as a Concierge/Receptionist!

Key Responsibilities:

• Provide excellent customer service by handling inquiries, concerns, and requests regarding products and services.
• Communicate with customers through telephone, email, or face-to-face interactions.
• Resolve customer requests in a professional and timely manner.
• Provide information on pricing, delivery, and product details.
• Process orders, forms, applications, and requests efficiently.
• Organize your workflow to meet customer timeframes and deadlines.
• Manage and update customer accounts.
• Maintain accurate records of customer interactions and transactions.
• Follow up with customers to ensure satisfaction and resolve any issues.

Required Skills:

• Customer service orientation.
• Excellent verbal and written communication skills.
• Good listening and problem-solving abilities.
• Strong analytical skills to assess and resolve customer issues.

Benefits:

• Medical Insurance through Regina Maria.
• Monthly sales bonus based on performance.
• Shuttle bus service from Aurel Vlaicu subway station.

Take the next step in your career and apply today to become part of our team!