We are looking for a dynamic and motivated person to join our IT Management Team in Timisoara or Sibiu, for a Team Leader position in our IT Service Desk tower.
As a Team Leader you will be responsible for the following tasks:
• Coordinating all operational and administrative activities of the team (shift planning, rotations, service review meetings, team strategy)
• Main responsible and accountable for reaching the KPIs and Goals of the team
• Employee evaluation related processes : yearly evaluation, career path definition, training plan, hiring process
• Take part in the daily technical tasks of the team, when needed
What you should bring with you:
What we can provide:
Attractive salary package,
Private health care package,
Young and enthusiastic team and a great working environment
Great opportunities to be promoted.
The ideal candidate should have good interpersonal skills, with the ability to communicate effectively and clearly to both IT and business staff and should show commitment to Quality Standards and continuous