Your main role is to develop the partnership with our existing clients: ensure long-lasting satisfaction and grow sales within existing accounts, finding new business opportunities. You will maintain close relationships with key customers, suggest innovative logistics solutions, and ensure that transport and warehousing services are at the level of what has been sold

Main Missions:

• Act as the main point of contact of our FMCG customers:
• • Develop trusting, long-term partnerships with the portfolio of key customers.
  • Collaborate directly with operational managers to meet the established deadlines for FM Logistic services.
  • Identify key root causes and best POC (sales; operations;...) and follow up the corresponding action plans
• Organize regular business reviews with the customers and FM operations: 
• • Preparing and presenting, together with the FM Logistic operational teams, annual, semi-annual, and monthly reports regarding activity and objectives achievement, action plan follow-up, etc 
  • Monitor financial and operational metrics, to ensure operations correspond to the contract’s agreement
  • Ensure contract-alignment follow-up
• Gain a deep understanding of the supply chain challenges of FMCG clients to generate new business opportunities 
• • Identify and understand all needs, requirements, and business objectives of key customers.
  • Expand relationships with existing customers by continuously proposing tailored logistics solutions.
  • Monitor and analyze market trends and competition.
  • Generate new business opportunities
• Travel as required for business needs.

Skills required / essential for the position;

• To be a curious and open-minded person, eager to understand the details of the logistics business, industry trends, and supply chain mechanics. 
• Basic knowledge of creating presentations, with an emphasis on Google Slides (or similar tools like PowerPoint/Canva) 
• Excellent analytical and synthesis skills.
• Strong familiarity with Excel, P&L, and logistics KPIs (warehousing and transport).
• Ability to manage long projects involving multiple internal teams 
• Strong negotiation, communication, and relationship-building skills.
• Natural interest in supply chain operations (warehousing, co-packing, and transport) and technical innovations

What we offer:

• Competitive Salary ;
• Company Car 
• Performance bonus ;
• Meal Vouchers ;
• Holiday gift vouchers  
• Loyalty bonus on anniversary of seniority in the company
• Laptop, phone ;
• Medical subscription ;