Job details

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Career level
Entry (0-2 years)
Employment type
Full time
Spoken languages
English - Advanced
Address
Number of vacancies
1

WHAT YOU WILL BE ACCOUNTABLE FOR:

  • Is responsible for processing HR administration activities using the reference materials available across a range of specialisms, supporting direct customer facing queries
  • Collects and verifies supporting documentation from employees and line managers in order to initiate / complete HR transactions
  • Analyses customer requests and determines where queries require specialist support or escalation to appropriate parties
  • Executes administrative and transactional processes across the scope of service provided, using online tools, systems and applications
  • Monitors own performance against service standards, established SLAs and KPIs, to ensure that a professional, efficient and quality service is consistently provided to customers
  • Performs all activities related to HR data and workforce administration services – acts as a back-up for colleagues from the Employee Admin Team

ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE:

  • Bachelor's Degree in a relevant area
  • Experience in HR with an understanding of HR practices and polices
  • English and Romanian proficiency
  • Customer-oriented
  • Advanced Microsoft Office skills
  • Problem Solving skills - diagnoses, negotiates and orchestrates the solutions to solve business problems
  • Demonstrates excellent verbal and written communications across different audiences and channels