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IT Tehnician
S&T Romania S.R.L
windows troubleshooting
tehnical support service
install mouve add change
On site engineer
microsoft office apllications
Career level
Middle (2-5 years)
Employment type
Full time
Spoken languages
English - Medium
Address
Florești
Number of vacancies
1
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Responsabilities:
Provide Technical Support service for users in order to ensure business objectives;
Perform IMAC (install, move, add, change) activities for Microsoft products;
Preparing documentation for technical solution implemented;
Perform on-site activities;
Approaches and solves requests arrived via the dedicated support channels;
Build, assimilate, implement, audit and improve working procedures;
Communicating with Customers via phone, email or GotoMeeting/WebEx;
Give feedback to customers on incidents;
Providing Level, Level 2 and Customer Liaison support as required;
Retrieve all necessary information for further investigations;
Software Distributions via SCCM (System Center Configuration Manager - advanced remote control application) and deploying SCCM software packages;
Maintains and troubleshoots local and group wide Active Directory networks;
Skills and Experience:
Windows troubleshooting skills;
Good knowledge of Microsoft Office applications;
MAC OS and Android concept knowledge;
Networking communication protocols knowledge would help;
Previous experience in similar job is a plus;
Ability to operate well in an international and multicultural environment;
Innovative and entrepreneurial mindset;
Well organized, able to set priorities;
Dynamic and good communications skills;
English language;
Clean driving license – B category - is a must as well as the availability to travel in the field.
Application:
If you know somebody suitable for this position or if you want to apply, please send a detailed CV by e-mail:
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