We are looking for German speakers with the ability to maintain positive client relationships, good general IT knowledge and excellent communication / listening skills.
Thе job is about: providing technical software & hardware support to clients, analyzing problems/situations, responding to requests for technical assistance in person, via phone, electronically, perform real-time proactive monitoring and troubleshooting for diverse technologies, redirect problems to appropriate resource and so on.
• MS Windows
• Networking basics
• Application Systems
• IT knowledge, servers, databases, office applications, operating systems, experience in customer support (voice and remote support)