IT Support Specialist , HQ Solutions

IT Support Specialist

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This position is no longer open for recruitment, but you can indicate your interest to the employer. See also similar jobs.

800 - 1000 €/luna

Brăila

Spoken languages

Română (nativ)Engleză (mediu)

The role of the HQ professionals is to provide expertise, advice, selection and implementation of customized IT solutions for client companies and to maintain the information framework at a high level of functionality, accessibility and performance.

We are looking for an IT Support Specialist for a 100% on-site role in Brăila, supporting a major global leader in the agribusiness sector. You will serve as the primary local IT contact for users and coordinate directly with centralized IT teams to ensure seamless operational support.

We are looking for:

A proactive professional based in Brăila, Galați, or surrounding areas. This is a full-time, 100% on-site role requiring physical presence at our Brăila facility, Monday to Friday during standard business hours.;
A result-oriented person, adaptable to various situations and tasks, able to identify problems and to apply the best solutions;
Good knowledge in hardware and software troubleshooting ;
Experience with desktop/laptop Operating Systems, Microsoft Office apps and standard enterprise applications troubleshooting ;
Familiar with hardware, software and networking diagnostic tools;
Understanding of TCP/IP, DNS, DHCP, VLANs, and routing principles to configure and troubleshoot network devices and connectivity issues;
English level B1/B2;

The responsibilities of the IT Support Specialist include but are not limited to:

Printer troubleshooting;
Deliver, install and configure systems including hardware, operating system and applications;
Hardware and software diagnostics and resolution for desktops, laptops, printers, scanners, networking and peripheral equipment;
Support Microsoft Office, Outlook, Teams and collaboration tools;
Perform user onboarding/offboarding activities;
Address incidents, monitor ticket queue, and coordinate with others in technical support team;
Communicate effectively with customers and peers;

We are offering:

Great team with professional and friendly work environment;
Training and career development opportunities;
Complete medical services pack;
Net salary range: €800 – €1000 per month

HQ Solutions

4.43

We are HQ and we're looking forward to have you in our team of IT specialists!

Our mission is to provide high quality IT services, based on an effective quality-price ratio and to develop customized IT solutions for optimizing our partners’ business processes.

Our multidisciplinary team of technicians and engineers, covering a wide variety of IT qualifications is able to conduct a thorough analysis of present and future circumstances in order to provide efficient IT consulting, infrastructure design, IT infrastructure implementation, IT park management and IT support.

We work with a wide range of equipment manufacturers and software developers to guarantee an expertise independent of a certain brand, and to ensure the most appropriate optimization solutions.

Our portfolio of services includes:

Analysis, audit, research and project management consultancy;
IT infrastructure administration, maintenance and management;
Technical assistance and knowledge and skill transfer;
Server, workstation, networking and storage solutions;
Hardware and software security: VPN, firewall, antivirus, anti spam, etc.;
Backup and redundancy solutions;
Resource Management Solutions: ERP, CRM, DMS, CMS;
Professional solutions for electronic messaging and unified communications;
Virtualization of server and computer nodes;
High Availability and Disaster Recovery solutions;
Data center and Server Room organization.

EVERIENCE|Remote

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