Job details

IT Delivery Performance Coordinator

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Career level
Entry (0-2 years)
Employment type
Full time
Partially remote job (working time will be divided between remote and company's headquarters)
Number of vacancies

How would you like to work in IT & Communication, toying with cutting edge technologies and enjoying your life? Come closer to #LifeAtOrange.

We’ll recruit you from the safety of your home and we’ll prepare you for the challenges of this period – for the time being, our activity is carried out remotely.


What we’re looking for

Our Data Governance, Delivery and Performance Team inside Data&AI Department is missing the "Performance coordinator", so we are looking for a proactive person to guide us towards better processes, quality and compliance, driving us to improve our performance.


What you’ll be doing

  • You will design/re-design ITIL-based processes, ensure the tools reflect the processes and that the specific KPIs can be calculated.
  • You will facilitate the department`s internal and external audits.
  • Oh, and let`s not forget that we are passing trough an M&A, so you will help with integrating the operations of 2 Telecom operators


What you need to know/have

  • ITIL/ ITSM or similar framework; basic knowledge, no certification required, but would be a plus
  • Service Level Management is a plus


  • proactivity;
  • ability to persist;
  • attention to details;



What’s in it for you

  • Performance Bonuses – based on your results & the company’s;
  • Loyalty Bonuses, if you extend your stay;
  • Electronic Meal Tickets - as you imagine;
  • Medical & Life insurance for you - facilities for your family, too;
  • #WFH & Flexible hour;
  • Professional GSM subscription;
  • Personal GSM subscription, also [because we believe in communication!];
  • Special grants on Smartphones & devices; discounts for Orange products & services;
  • Development Platforms - Orange Learning, Trainings, Career Counselling, Coaching & Career plan mentoring;
  • Wellbeing Programs – we support your Zen & more!


Come & work for a #TopEmployer company. You could be part of an organization where great colleagues and team spirit support your professional development.

Apply and let’s have a remote-talk.