Job title: Guest Services Administrator
Alternative job title:
Job location: lasi, RO
Workfield requirements: Others: Administrative Support & Secretarial
Contract type: Permanent full-time
Sector: IT & Internet
Locations: Romania - Nord-Est
What you'll get to do...
- Provision of hosting service throughout the lobby, between collection points and throughout the building during site operational hours or as advised by the Experience Manager;
- Partner with Experience Manager and Executive Assistants to ensure service perfection at all times; ensure consistent communication to facilitate awareness of all VIP’s and guests arriving and leaving the building;
- Proactively maintain knowledge of any changes throughout the Senior Leadership Team (SLT) and their supporting staff;
- Provide an exceptional customer service experience to all colleagues and guests visiting the site; ensure guests are greeted courteously, and anticipate needs;
- Adhere to check-in procedures;
- Ensure the reception desk is kept immaculate and tidy and that absences from the front office are well managed;
- Acquire and maintain good knowledge of the local area, amenities and places of interest;
- Report all service shortcomings affecting the guest experience to the Manager;
- Maintain personal awareness of the site and team procedures, embracing and implementing new procedures swiftly when received from Senior Management;
- Collaborate with Work Services / Security Command Centers to identify and support any access/egress challenges;
- Assist the Experience Manager as floor warden during fire drills and emergencies.
About us... GoDaddy is empowering everyday entrepreneurs around the world by providing all of the help and tools to succeed online. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights and the people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us (.)
GoDaddy is proud to be an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of age, race, color, creed, religion, sex, sexual orientation, gender, gender identity or expression, national origin, citizenship, marital status or civil partnership/union status, disability, pregnancy, genetic information or any other basis prohibited by applicable country or local laws.
If you need help completing an application for a position with GoDaddy, please contact our Recruiting Team at .
Your experience should include...
You might also have...
- 2+ years of experience in a related role such as Office Assistant, Receptionist, or other relevant position;
- Great listening and interpersonal skills, communication skills, people’s person;
- Organizational and time management skills;
- Presentation skills, including welcoming guests;
- Microsoft Office program experience;
- Good level of English (spoken & written).
- Experience with a Visitor Management tool;
- Project Management skills.
Location: Iasi, Romania
The Guest Services Administrator is responsible for the delivery of an outstanding customer service experience throughout the campus and main lobby entrance of the client’s office location. The atmosphere, the service, and the welcome are all crucial in crafting exceptional first impressions.