Are you a highly organized, service-oriented professional who enjoys creating a positive workplace experience for others? We are looking for a Front Office Assistant to join our team and play a key role in ensuring the smooth day-to-day operation of our office.

In this position, you will be at the heart of our workplace, supporting employees, visitors, and business operations while helping maintain a professional, welcoming, and efficient office environment.

Work Environment

• 100% onsite role (Work from office) 
• Working schedule is 9:00 am - 18:00 pm

What You'll Do :

• Serve as a key point of contact for office-related matters, providing support to employees and visitors
• Collaborate closely with teams across HR, IT, Procurement, Capability Development, and international offices
• Support Operations Managers and employees with workplace-related requests and administrative needs
• Work alongside the Facility Manager, providing operational support and acting as a backup when required
• Coordinate the arrival, accommodation, and transportation of company guests and visitors
• Assist with the organization of internal trainings, meetings, and company events
• Monitor office facilities and coordinate basic maintenance activities related to furniture, lighting, utilities, and workplace equipment
• Manage incoming and outgoing shipments and liaise with courier services
• Maintain reception and visitor records in accordance with company policies
• Monitor office supply inventory, place orders, and distribute materials as needed
• Coordinate business travel arrangements, including transportation and accommodation bookings
• Ensure compliance with company policies related to access control, security, health & safety, and travel procedures

What We're Looking for

• Fluent English (written and spoken)
• Good computer literacy and confidence working with Microsoft Office applications
• Strong organizational and multitasking skills
• Excellent communication and interpersonal abilities
• Attention to detail and a proactive approach to problem-solving
• Basic understanding of office facilities and technical issues
• Previous experience in administration, facilities, office management, hospitality, or a similar role is considered an advantage
• University degree is considered an advantage

Personal Qualities

• Professional and discreet
• Reliable and accountable
• Service-oriented and approachable
• Well-organized and adaptable
• Team player with a positive attitude

What You'll Enjoy at EXL

• Flexible benefits package, including meal tickets and customizable perks
• MedLife private medical subscription
• Performance-based bonus opportunities
• 7Card support for sports and wellness activities
• Access to a comprehensive e-learning platform with professional development opportunities
• Exposure to an international work environment
• Supportive team culture focused on collaboration and continuous learning

Why Join Us?

This role offers the opportunity to become an essential part of a dynamic and international workplace. If you enjoy working with people, keeping things organized, and ensuring everything runs smoothly behind the scenes, we'd love to hear from you.

Join us and help create a workplace where people can do their best work every day.