We are looking for an ERP/IT Support Specialist to join our dynamic team and provide comprehensive support for our enterprise resource planning (ERP) systems.

 About Us

Aquis Group it is an internationally company with more than three hundred employees at locations in Switzerland, Austria, Germany and Romania. Aquis has 25 years of experience in the development and manufacture of innovative, technically sophisticated and proven electronic solutions in the field of sanitary technology.

Aquis Systems combines mechanical design, electronics and software development for the creative transformation of ideas into intelligent and successful products. The result is state-of-the-art system solutions in the field of sanitary technology, networked water systems and intelligent, mechatronic systems.

 What we need you to do:

• Manage the configuration, integration, and maintenance of ERP systems, ensuring alignment with business processes and goals.
• First point of contact at the plant level for all ERP-related topics.
• Coordinate with the headquarters and external consultants to ensure alignment of requirements.
• Collaborate with different departments to identify business needs and translate them into ERP solutions.
• Lead ERP implementation and upgrade projects, including planning, execution, and user training. With a primary focus on planning, warehousing and production processes.
• First and second level support on site.
• Monitor ERP system performance and troubleshoot any issues, providing timely resolutions and improvement solutions.
• Project leader of various optimization projects on site.
• Project member of ERP transition into Cloud.
• IT Technical Support: Provide 1st and 2nd line support for hardware, software, and networks to on-site employees.

Qualification & Experience:

• Bachelor's degree in business information technology, operations management or similar preferred.
• At least 2 years experience as an ERP specialist in a related industry.
• A background in business administration, project management, or a related field will be advantageous.
• Very good IT user skills (MS Office and ERP software - INFOR LN is an advantage).
• Business fluent in written and spoken English – German is an advantage.
• High level of personal responsibility and used to working in a team across national borders.
• Great organizational and time management skills.
• Exceptional interpersonal, collaboration, and communication abilities.
• Excellent analytical and problem-solving skills.

What we offer:

• Possibility to work independent.
• Variety through working in interdisciplinary project teams.
• A work environment where your opinion matters, and your expertise is valued.
• Continuous growth, learning, and self-development opportunities.
• Benefit from a fair and dynamic reward package that recognizes your performance and potential (Competitive Salary and Meal Vouchers, Holiday Bonuses (Easter, Christmas), Additional Bonuses, Private health insurance.