Debt Collection Specialist
VIACONTO ROMANIA is non-bank consumer lender, offering short-term consumer loans on various conditions in Romania. Viaconto ensures fast lending and customer support at any time.
We are currently looking for a new colleague to join our friendly team and fill the position of DEBT COLLECTION SPECIALIST.
Your main responsibilities will be to:
- You will contact by phone and email the debtors in order to recover receivables from our portfolio;
- You will provide them with information regarding their contractual status and payment methods;
- You will negotiate with them the terms and conditions of payment for outstanding amounts;
- Following the call, you will record the information you collect in our system application;
- You will administrate and analyze information received;
You will handle debtors' complaints, report financial results and give the necessary support during the enforcement collection procedures.
We expect from You:
- Professional working proficiency in Romanian (both written and in verbal communication);
- Previous working experience in customer service would be considered as an advantage;
- Negotiation and problem-solving skills;
- Goal orientation;
- Positive attitude.
- Interesting and dynamic daily work in a progressive fintech company;
- Stability and social guarantees;
- Comfortable workplace in the center of Bucharest, Unirii square;
- Friendly colleagues and responsive management team.