Job details

Debt Collection Specialist

Responsive Employer
Career level
Middle (2-5 years)
Employment type
Full time
Spoken languages
English - Medium , Romanian - Medium
Monthly net salary
500 - 500 €
Number of vacancies
2

VIACONTO ROMANIA is non-bank consumer lender, offering short-term consumer loans on various conditions in Romania. Viaconto ensures fast lending and customer support at any time.

We are currently looking for a new colleague to join our friendly team and fill the position of DEBT COLLECTION SPECIALIST.

 

Your main responsibilities will be to:

  • You will contact by phone and email the debtors in order to recover receivables from our portfolio; 
  • You will provide them with information regarding their contractual status and payment methods;
  • You  will negotiate with them the terms and conditions of payment for outstanding amounts;
  • Following the call, you will record the information you collect in our  system application;
  • You will administrate and analyze information received;
  • You will handle debtors' complaints, report financial results and give the necessary support during the enforcement collection procedures.

     

 

We expect from You:

  • Professional working proficiency in Romanian (both written and in verbal communication);
  • Previous working experience in customer service would be considered as an advantage;
  • Negotiation and problem-solving skills;
  • Goal orientation;
  • Positive attitude.

 

We offer:

  • Interesting and dynamic daily work in a progressive fintech company;
  • Stability and social guarantees;
  • Comfortable workplace in the center of Bucharest, Unirii square;
  • Friendly colleagues and responsive management team.