Job details

Data&AI Quality & Performance Coordinator

Looking for Premium Talent
Career level
Middle (2-5 years), Senior (5-10 years)
Employment type
Full time
Address
Number of vacancies
1

How would you like to work in IT & Communication, toying with cutting edge technologies and enjoying your life? Come closer to #LifeAtOrange.

We’ll recruit you from the safety of your home and we’ll prepare you for the challenges of this period – for the time being, our activity is carried out remotely.


What we’re looking for

Our Data Governance, Delivery and Performance Team inside Data&AI Department is missing the "Performance coordinator", so we are looking for a proactive person to guide us towards better processes, quality and compliance, driving us to improve our performance.


What you’ll be doing

  • You will design/re-design ITIL-based processes, ensure the tools reflect the processes and that the specific KPIs can be calculated.
  • You will help us get compliance (ISO-quality, GDPR, internal rules, etc.) and get us trough internal and external audits.
  • Also, you will design and implement the SLA/OLAs we have with our external partners.
  • You will be involved in our budgeting exercises and will help produce relevant reporting for managing our internal performance.
  • Oh, and let`s not forget that we are passing trough an M&A, so you will help with integrating the operations of 2 Telecom operators

 

What you need to know:

  • ITIL or similar framework;
  • ITSM;
  • Service Level Management;

Have:

  • proactivity;
  • ability to persist;
  • attention to details;



What’s in it for you

  • Performance Bonuses – based on your results & the company’s;
  • Loyalty Bonuses, if you extend your stay;
  • Electronic Meal Tickets - as you imagine;
  • Medical & Life insurance for you - facilities for your family, too;
  • #WFH & Flexible hour;
  • Professional GSM subscription;
  • Personal GSM subscription, also [because we believe in communication!];
  • Special grants on Smartphones & devices; discounts for Orange products & services;
  • Development Platforms - Orange Learning, Trainings, Career Counselling, Coaching & Career plan mentoring;
  • Wellbeing Programs – we support your Zen & more!




Come & work for a #TopEmployer company. You could be part of an organization where great colleagues and team spirit support your professional development.

Apply and let’s have a remote-talk.