Customer Support Trading with Russian
Entry (0-2 years), Middle (2-5 years)
English - Medium
, Russian - Medium
* all languages are compulsory
Got a head full of ideas?
We’re looking for an enthusiastic English and Russian speaker to join our Trading Support team!
It is a great opportunity, to work in a tech-driven company. Full of interesting and challenging projects, in a relaxed and friendly environment, our headquarters are in the heart of the city, at Unirii Square.
- You will be responsible for helping our clients via e-mail and live chat;
- Check and process bets and settle matches according to our policy;
- Investigate missing matches / missing results issues;
- Create activity reports;
- Add missing matches / tournaments / participants
- Check and update the information we supply to our clients
- Good written English and Russian skills (mandatory);
- Internet browsing is no mistery to you and know all the shortcuts;
- You know how to use MS Office;
- The technical aspects of an activity are fun for you;
- Previous experience in customer support is a plus;
- Payment systems and online casino knowledge is a plus;
- Ability to follow documented procedures, logical thinking;
- Willingness to continuously learn and improve;
- Highly organized, focus capacity;
- Team spirit;
- Time management skills;
- Ability to communicate technical problems concisely and professionally;
- Sports passionate.
Perks and benefits:
- The base salary is EUR 500
- The work schedule is from 14:00 to 22:00 on a regular basis.
Exceptions when circumstances require: 09:00 to 17:00, 17:00 to 01:00 or 01:00 to 09:00, 5 days/week in a rotation system that will cover 3 weekends/month. More details about the working schedule will be provided over the interview.
- Paid taxi for those working until or from 01:00.
- Headquarters in the heart of the city, at Unirii Square
- Flexible schedule
- Private Medical Subscription
- Daily Catered Lunch
- Our own in-house gym, health & well-being programs
- Bookster subscription & Books corner (online and offline)
- Fun corner: pool, ping pong table, PS4, lots of board games
- Internal & external training
- Team Activities, Friday Bars, Summer Party & Christmas Party (we like to ‘Work hard, party harder’)
- Extra vacation days with every year inside the company
- Anniversary Gifts
- Fruits Tuesday
- Are you an English speaker?
- Are you a Russian speaker?
- Are you passionate about Sports?