We are looking for a Customer Support Specialist (f/m) in our amazing OLX Hub in Bucharest.
The Customer Support Specialist answers product and service questions, prepare correspondences and fulfill customer needs to ensure customer satisfaction.
...at OLX Group Romania
In Romania, we are 100+ people working for OLX, , and . Currently from home, but usually from our cozy office in the center of Bucharest. OLX is the leader of the classifieds market, helping millions of people make the smart choice every day – creating more space at home, repairing a broken pipe or, just like you, finding the best job. , our real-estate platform, helps people find the place they can call home – for a while or forever. is the market leader of the auto classifieds industry, connecting drivers to the car that will take them where they need and want to be.
A typical day at OLX Group, in the role of Customer Support representative, could include:
Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution;
What will you need to be successful in this role?
What can you expect from us and what do we offer?
Make your own smart choice!
By joining us at OLX Romania, you help us create more opportunities for the 10 million visitors we have every month. We want to bring sellers and buyers together to make deals that leave everyone satisfied. Including you! OLX is one of the companies that encourages personal initiatives, growth and entrepreneurial spirits. We believe in crafting a richer world by empowering people and letting them shine.
As for the bigger picture, here is some info about OLX at a global level. We are present in more than 40 countries and we generate a monthly traffic of over 19 billion pageviews. Each month, we serve over 260 million active users. Overall, across the globe, millions of people use OLX to buy and sell good, with the help of over employees.