Job details

Customer Support Representative with Portuguese

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Career level
Entry (0-2 years), Middle (2-5 years)
Employment type
Full time
Spoken languages
English - Advanced , Portuguese - Advanced
* all languages are compulsory
Monthly net salary
400 - 600 €
Number of vacancies

Send us your resume if :
You have excellent communication skills
You are solution finding oriented and like to solve challenges
You are tenacious
You are results driven
You feel comfortable in new situations
You like to learn new things
You have very good Portuguese speaking skills

Job description

What would you have to do?

Receiving customers' requests
Investigating and solving customers' requests
Provide prompt and accurate feedback to customers
Ensure proper documentation of each case
Follow-up and make scheduled call backs to customers

About us

We are a dynamic company, striving for excellence in our field. We offer technical support services for electronic and communication devices and household appliances users. We are characterized by enthusiasm and the desire to have 100% satisfied customers. We are a people oriented company and wish to form a united and high-performing team. Join us!

During the recruitment process that Global Customer Care Services is conducting, we are collecting your personal information, in view of selecting and evaluation of candidates, for the available job positions, with responsibilities and requirements that are detailed in this job ad. We are collecting your personal information through the specific form that you are filling on this platform, the moment you decide to apply and/ or through your CV that you are attaching to the application form or send it to us by email. It is possible to complete this information by accessing your public profile available on professional social networks (ex: LinkedIn), if, of course, you do have such a profile. At this stage of the recruitment process we only collect information about you from the sources indicated above. Through the CV or the application form that you provide us, we are collecting the following personal data: Name, Surname, your picture ( if you decide to include it in your CV or application form), contact data ( phone number, e-mail address ) age, nationality, gender, data on the studies you accomplished and data on the history of your previous employment, your professional skills, your language skills, professional certificates obtained, membership of professional associations ( if this is the case ), any other information that is required by law specifically to fill the available position. It is possible, through your CV or application form, for you to transfer voluntarily, without us asking for them through the job ad, a series of personal data such as: hobby, political affiliation, religious beliefs, family situation, etc. We do not need this data in the recruitment process and as a consequence, we will disregard them and not use them for any evaluation purpose, selection or of any other nature. At your request we can delete this data ( CV and application form, according to the situation ) and you can send us again the necessary documents that do not contain data such as those specified above. Our Company's policy on the processing of personal data is based on transparency in communication and information on how to collect and use this data, the specific rights you have and to ensure their security. For more information on our personal data processing policy/ operational procedure personal data processing employment candidates, you can contact the person in charge of personal data protection designated by the Company ( DPO ), by e-mail: or by written request to the company's registered office: Bucharest, Splaiul Independenței nr. 319L, Building Bruxelles (Corp B), Entrance D, Floor, from which you will obtain information on how we comply with specific legislation in the field of personal data protection.