CUSTOMER SUPPORT ENGINEER (GERMAN SPEAKER)
Middle (2-5 years)
This job is inactive, but you can still send your resume to the company
Main Duties and Responsibilities:
- Tracking and reporting customer issues for relevant customers;
- Supports the internal Delphi Problem Solving process by assuring alignment with customer requirements;
- Manage Customer Communication for quality ssues via local customer satisfaction engineer;
- Ensure customer satisfaction metrics tracking for his customer;
- Approve customer incident and technical factor.
- Technical degree– mandatory;
- Minimum 2 years of experience in Customer Quality;
- Relevant experience in automotive field – advantage;
- Good technical skills. Be able to understand and explain technical subjects internally or to the customer;
- Very good team work and interpersonal skills;
- Proficient English and German Languages.
Delphi Automotive PLC (NYSE: DLPH)s a high tech company that integrates safer, greener and more connected solutions for the automotive and transport sectors. Headquartered in the UK, Delphi operates in technology centers, production facilities and customer support services in 46 countries.
Delphi Diesel Systems Romania is part of Powertrain Systems and provides high-precision injection components, mainly pumps and injectors for Common Rail systems. Iasi plant has over 2,000 employees and represents a greenfield investment of over 300 million euros.