Job details

Customer Service with German

Career level
Middle (2-5 years), Senior (5-10 years)
Employment type
Full time
Spoken languages
German - Advanced , English - Medium
* all languages are compulsory
Address
Number of vacancies
1

We are looking for an Customer Service & Sales Support for one of our partners in Brașov, a German company active in the material handling equipment, warehousing and material flow engineering sectors.

Expectations:

  • Fluent spoken and written German;
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  • Excellent communication skills and team spirit with a high degree of customer and service focus;
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  • Self-motivated as well as independent, reliable and structured way of working;
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  • Confident in using MS Office and, ideally, an ERP system.
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  • Successfully completed commercial professional training;

Main responsabilities:

  • Providing telephone and written support for our customers and ensuring the smooth processing of complaints;
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  • Recording, documenting and maintaining customer master data as well as posting customer orders;
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  • Sending and uploading invoices as well as processing invoice returns and invoice changes from the customer;
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  • Coordination of order processing and monitoring of delivery dates;
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  • Clarification of customer queries regarding delivery and processing of item returns from the customer.


Benefits:

  • It offers a competitive salary and a range of flexible extra-salary benefit.


For more details you can contact our colleague Loredana Maria Panait at the email address .