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Customer service representative
Career level
Middle (2-5 years), Senior (5-10 years)
Employment type
Full time
This job can be done remotely
Number of vacancies
2
CUSTOMER SERVICE SPECIALIST
Working hours: 14:00 to 24:00 hour to coincide with USA working hours. You will have your days free to do as you choose! Need time to get the children off to school? Do you like to sleep late in the mornings? This is perfect for you!
Location: Work from your home office
The ideal candidate loves talking to people and proactively solving issues.
Responsibilities:
Communicate with customers via phone, email and chat
Provide knowledgeable answers to questions about products, pricing and availability
Work with internal departments to meet the customer’s needs
Data entry into various platforms
Qualifications:
At least 3 years of relevant work experience using English
Excellent phone etiquette and excellent verbal, written and interpersonal skills
Ability to multi-task, organize and prioritize work
Proficient in Microsoft Office programs and CRM software
