Job details

Customer Quality Engineer

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Career level
Entry (0-2 years), Middle (2-5 years), Senior (5-10 years)
Employment type
Full time
Spoken languages
English - Advanced
Number of vacancies

For our client, a German company active in the automotive industry, we are looking for a Customer Quality Engineer.


University degree (. Mechanics, Electronics) or relevant professional experience;

At least 3 years relevant experience in Customer Quality Support;

Advanced knowledge of English and German language;

Product knowledge;Quality methods knowledge;

Quality standards (ISO, ISO TS, VDA);

Project management methodology;

Internal standards (quality manual, procedures, methods);

Specialized knowledge: PPAP, FMEA, SPC, MSA;

Specific customer requirements (ex. Formel Q Konkret);

Problem solving skills;

Auditing methods skills.


Initializing the Risk Assessment: impact levels to customer, plant, BU and Corporate;

Initializing the Q-RAM based on assessed risk level;

Analysing customer warranty trend data;

Monitoring warranty costs;

Approving warranty payments;

Initializing corrective actions for design and process engineering issues;

Leading the 8D team in case of issues occurring after G90;

Following-up of the corrective actions established together with 8D team;

Submitting 8D information to the customer, using the specific tools;

Making sure the customer requirements are in place after the actions implementation;

Contributing in the FMEA workshops for items occurring after G90.

No: PR/021375