Job details

Customer Order Administrator ( 24 months)

Looking for Premium Talent
Career level
Entry (0-2 years), Middle (2-5 years)
Employment type
Full time
Spoken languages
English - Advanced
Address
Number of vacancies
1

Customer Order Administrator ( 24 months)

REQUIRED QUALIFICATIONS AND EXPERIENCE


* University degree

* 2+ year experience in an order entry position preferred or similar

* Languages: English – advanced level

* PC skills: MsOffice , Internet, JDE-advanced

* Good communication skills

SUMMARY OF ROLE

Manage a portfolio of accounts, owner of customer disputes, unique interface for the customers on Emerson behalf. Key contact for customer regarding orders. Keep customers informed on the orders directly by e-mail and phone.

PRINCIPLE JOB RESPONSIBILITIES
* Ensure the on-time and complete processing of the orders in the ERP system

* Owner of customer disputes

* Generate order acknowledgements

* Coordinate with all internal groups to assure adequate communication and achieve high service levels

* Expedite factories and make sure items are delivered on-time and complete

* Keep a close contact with customers via email and phone and inform of any delays and problems

* Handover documentation requirements to the Documentation Controlling team and ensure the documentation is delivered complete and on-time

* Conduct data management activities using the ERP

* Maintain accurate and updated order logs

* Make arrangements for inspections

About us:

At Emerson, we are innovators and problem-solvers, focused on a common purpose: leaving our world in a better place than we found it. Each and every day, our foundational values—integrity, safety and quality, supporting our people, customer focus, continuous improvement, collaboration and innovation—inform every decision we make and empower our employees to keep reaching higher. As a global technology and engineering leader, we provide groundbreaking solutions for customers in industrial, commercial, and residential markets.

Our Emerson Automation Solutions business helps process, hybrid, and discrete manufacturers maximize production and protect personnel and the environment while optimizing their energy and operating costs. Our Emerson Commercial & Residential Solutions business helps ensure human comfort and health, protect food quality and safety, advance energy efficiency and create sustainable infrastructure.

Emerson, a Fortune500 company with$15. 3billion in sales and200 manufacturing locations worldwide, is committed to helping employees grow and thrive throughout their careers. Whether you’re an established professional looking for a career change, an undergraduate student exploring options or a recent MBA graduate, you’ll find a variety of opportunities at Emerson. Join our team and start your journey today.