We are looking for a Customer Operations Specialist with Spanish eager to join our dynamic team.

If you are a proactive, results-oriented individual with excellent communication skills, this position might be a great fit for you.

Key Responsibilities:

• Acts as the key point of contact for the sales organization regarding the E-catalog customer and related portal aspects, providing guidance on optimal product catalog structures;
• Creates, maintains and proactively updates catalogs and portals based on requests, reports and contracts, ensuring accurate configurations and approved pricing;
• Provides consulting on B2B solutions, product offerings and pricing to sales representatives and customers;
• Manages standard and complex customer accounts, including contracts and renewals and ensures timely delivery of price offers in line with agreed service levels.

Ideal Profile:

• English Proficiency: Advanced;
• Spanish Proficiency: Intermediate / Advanced;
• Experience in a similar role;
• Bachelor's degree;
• Strong Excel skills.

Benefits:

• Hybrid working module (2-3 days/week at the office - Pipera Metro Station);
• Salary: up to 5700 ron net (including the language bonus)
• Meal tickets: 35 RON/day;
• Medical subscription;
• Paid Vacation: 24 days/year;