Customer Care Representative
Entry (0-2 years), Middle (2-5 years)
* all languages are compulsory
This job is inactive, but you can still send your resume to the company
Looking for a new job? We are looking for new colleagues to join our Customer Care Team.
If you are looking for the place to start your career or you simply want to take a step forward and build on your experience in Customer Care, Iristel is the place to be.
What are we looking for?
Helpful and patient people by nature
Excellent verbal and written communication skills in English & French (advanced English level and medium to advanced French is a must)
Strong analytical & problem solving abilities
Strong work ethics with remarkable customer handling skills
Knowledge of relevant computer and internet applications
What will your responsibilities be?
In a nutshell, your primary responsibility is to provide superior customer service via phone, email and chat in English & French.
The daily activity involves interacting with customers to provide and process information in response to inquiries, concerns and requests about products and services.
What are we offering?
Paid training in Customer Care
Flexible working hours (late afternoon shifts included)
Free transportation at night
Attractive compensation package (competitive salary and medical benefits with family coverage)
Many opportunities to grow within Iristel
Who are we?
Iristel is Canada’s largest and fastest growing carrier providing innovative communication services that are changing how consumers and businesses communicate. Founded in, Toronto-based Iristel operates Canada’s largest facilities-based local voice network extending Coast-to-Coast-to-Coast as well as Ice Wireless, a GSM carrier with operations in Canada's Far North.
Iristel’s success is based on our vision, experience and expertise. Iristel has evolved from a small start-up to an international telecommunications service provider and today we are an industry leader setting the course for tomorrow’s new and exciting wireless IP services.
If the above offer has raised your interest, please submit your resume in English or French.
We look forward to a great addition to our Iristel team!