Customer Advocate (Turkish Speaker), None
Entry (0-2 years), Middle (2-5 years), Senior (5-10 years), Executive (>10 years)
This job is inactive, but you can still send your resume to the company
NCR Corporation (NYSE: NCR) is the global leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables nearly 550 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier. NCR is headquartered in Duluth, Georgia, with approximatelyemployees and does business in 180 countries. *Job description* Customer Advocate is responsible for activities related with service contracts (maintenance plus cash and charge) that cover contract and equipment database handling plus invoicing process. S/he is to ensure that the necessary NCR guidelines are complied with and necessary documents are maintained as applicable for all day-to-day processes. Key interface points will include Service Sales, Service Teams. This person is a single point of contact for Customer in the area of service agreement and maintenance billing. Major activities: * Obtaining and reviewing legal agreement for completeness of terms and conditions for maintenance billing. * Maintaining of equipment database, processing and updating movements, additions and cancellations. * Invoicing that covers invoice preferences, validation of revenue recognition criteria, triggering invoices in the system). * Adhering to the procedures in compliance with NCR policies Reconciliation and Reporting that covers monthly verification of revenue data, providing corrections and clarifications to reported results. * Archiving and record retention in accordance with NCR policies and NCR practices. * Providing internal and external audit support as requested EEO Statement Integrated into our shared values is NCR's commitment to diversity. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. This concept encompasses but is not limited to human differences with regard to race, ethnicity, religion, gender, culture and physical ability. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment. Statement to Third Party Agencies To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes. Basic Qualifications * Ability to work collaboratively with other team members (Business Teams, Service Territory Managers and Customers directly) * Strong problem solving and customer service skills * Ability to communicate well with all involved parties on different levels of the process * Dedication * Strong sense of accountability * High sense of urgency **Job** *Finance* **Title:** *Customer Advocate (Turkish Speaker)* **Location:** *Poland* **Requisition ID:** *P0045182*
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