WANTED: Future Dutch Customer Service star!
If you are Dutch speaker along with English B2 and you would like to boost your career, then we have a wonderful opportunity for you. Work as a Customer Technical Advisor with famous world wide brands in sunny and vibrant city of Athens.
Fast recruitment process, strong possibility to receive an offer, regular updates regarding your application!
You will be part of a team supporting different companies, depending on the project. It can be related to different areas like retail, e-commerce, invoices and payments, website support, etc. to You will provide reactive phone, email and chat support services with emphasis on troubleshooting, account optimization, upselling and efficient issue resolution to our businesses clients.
Part of your daily activities will be:
Providing optimal advice regarding different queries of the business clients;
Listening to customers’ questions and concerns, providing the best possible answers and solutions;
Troubleshooting and provide information regarding for example orders, deliveries, payments and returns;
Providing information about products;
Assisting, by phone or through written support, to any of the customer’s questions and concerns regarding the service;
Escalating and rerouting the necessary matters and issues to other departments;
Achieving strong customer satisfaction with a focus on quality and results;
What we offer:
Complete relocation support (flight ticket to Greece, 2-week hotel accommodation, pick-up & drop, assistance finding an apartment, real estate fee covered by us), when applicable
Competitive monthly salary + 2 extra salaries per year
Private Health Insurance
Numerous benefits and discounts
Full training by certified instructors
Professional growth &development opportunities
Special events as well as community & social responsibility initiatives
Free online Greek language courses
State of the art premises, providing a great working environment with relaxing break areas
Only for EU passport holder or Greek residence card holders