Experience the power of a game-changing career 

Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.  

If you’re looking to grow and be inspired, as a Customer Advisor with Italian and English - Iasi (hybrid), you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more. 

Career growth and personal development 

We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned. 

What you will do in this role 

As a Customer Advisor with Italian and English on our team, you will: 

• Provide solutions to clients' issues in order to deliver excellent customer experience
• Inform and promote insurance solutions for in-warranty and post-warranty products
• Manage multichannel interactions (voice, chat, email) to ensure a consistent customer experience 

Your qualifications  

Concentrix is a great match if you: 

• Have advanced level of Italian language (both written and spoken) - C1
• Have a good level of English - B2
• Customer orientated mind set with focus on problem solving
• Attention to details
• Good computer skills
• Patience and proactivity
• Availability to work on-site from our headquarters in Iasi, followed by a hybrid work model based on performance                                                                                       

What’s in it for you 

In this role, we offer benefits that help you support your unique lifestyle: 

• Full-time indefinite contract
• Monday to Friday schedule
• Performance bonus
• The option to choose from a board range of flexible benefits through MY Benefit Platform
• Medical Subscription
• Bring-a-friend (referral) bonus opportunities
• Full paid training on the company and the project you'll be working on
• Career development programs, specialized courses, and language classes

Experience the best version of you! 

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”  

Concentrix is an equal opportunity employer  

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. 

Eligibility to work 

In accordance with Romania’s law, only applicants who are legally authorized to work in Romania will be considered for this position.