Customer Adviser with French Airline Reservations
Entry (0-2 years), Middle (2-5 years)
* all languages are compulsory
This job is inactive, but you can still send your resume to the company
Proficiency in French & English language;
Experience in Customer Care or related domain - minimum 1 year!
Willing to work in a stressful but also rewarding environment;
Adaptable and flexible type of person;
Customer & result orientated - able to increase customer satisfaction;
Attention to details
Available to work full time in shifts from Monday to Fridayandplus weekend shifts: Saturday:
You will represent one of the world's leading online travel companies specialized in vacation packages
You will help customers to get information about flights, hotels, car rentals, or cruises
In case of flight cancellation you will provide customers different alternatives and solutions - outbound activity;Maintain permanent communication with several airline companies at a time;
Working with two different systems simultaneous.
Being part of a young & dynamic team;
Process training's, soft skills training's, personal development plan;
Training for GDS(Global Distribution System) which are used worldwide by travel professionalsto book travel;
10% discount on allreservations with the travel agency you are going to work for (flight &accommodation).
About us: WNS Global Services is a recognized leader in business process outsourcing (BPO).
Our proposition is simple: We deliver value to our clients by bringing operational excellence and deep industry and functional knowledge to their critical business processes. We serve several industries, including travel, insurance, financial services, healthcare, professional services, manufacturing, distribution and retail. We also provide essential corporate functions, such as finance and accounting, human resources (payroll and benefits administration), research and analytics. Are you looking to be part of a global team, pro-actively working with customers, do you appreciate teamwork with people from different cultures, are you dedicated to operational excellence? Then please come and join our team!