Job details

Credit Controller

Career level
Middle (2-5 years)
Employment type
Full time
Remote job (the activity is performed from home)
Spoken languages
English - Advanced
* all languages are compulsory
Address
Number of vacancies
1

A pioneer in the dynamic world of marketing research, data collection, reporting and visualization, Toluna brings together people and brands in the world’s largest social voting community. As a leading all-in-one global source for actionable insights, we help market researchers, insights professionals and companies anywhere in the world make clearer and better business decisions that drive better business results. 

Our social voting community of more than 21 million members spans more than 68+ countries, enabling our clients to develop a deeper understanding of anyone, anywhere, anytime they need it.

Toluna provides the industry’s leading survey technology suite, enabling hundreds of organizations worldwide to create online and mobile surveys, manage panels and build their own online communities. Toluna products include PanelPortal™ Online Communities and Toluna QuickSurveys™ and Toluna Analytics™.        

With 24 offices in Europe, North America and Asia Pacific, Toluna works with many of the world’s leading market research agencies, media agencies and corporations.

Our growing company would like to bring on a Credit Controller for June to handle the Germany and Dubai portfolio. Your work will play a major role in maximizing revenue and mitigating credit risk.

The ideal candidate will be excited to collaborate with our customers and sales department to contribute to an effective credit to cash cycle. The position requires autonomy, proactivity and experience of interaction and working with customers to ensure their needs are met. Responsibilities includes preparation of financial reporting and analysis to C-level executives, obtain feedback and make appropriate improvements to processes / tools.

Job Description

Credit Control Germany and Dubai

  • Responsible for accurately raising and issuing sales invoices
  • Reconciling and resolving any issues on the sales ledger including raising credit notes and account review.
  • Ensure customers pay on time and chase any overdue invoices. Improve and implement debt collection processes when there are any overdue invoices or payments, and initiate legal procedures if necessary.
  • Daily monitoring of accounts mailbox to resolve/escalate queries both internally and externally.
  • Approving/Rejecting Credit Risk and highlighting any potential credit risks to the Credit Manager which require placing on credit hold or further debt recovery.
  • Weekly and monthly reporting including sales invoicing report, over 90 days report, list of customers on hold, bad debts, DSO reports and any ad-hoc reports as required.

Projects

  • Participate to projects at entity or at group level like process automatisation, the use of new IT tools or the completion of new reporting
  • Consolidation of reports at Group level
  • Database maintenance

Person Specification

  • Fluent in English, French a plus
  • Excellent verbal and written communication skills
  • Firm but fair approach. Good negotiation skills, ability to speak to a variety of people in varying moods and maintaining good relationships with internal / external stakeholders.
  • High attention to details and good analytical skills.
  • Proactive and problem solving mind set.
  • Time management and organisation skills, must be able to work to meet monthly deadlines.
  • Strong IT skills, in particular Excel
  • Information system development oriented
  • At least a Degree in Accounting, Finance, Business or related field and familiar with customer experience.

 

Welcome to our innovative team of professionals in online market research!