Ideal candidate
At Software Development Academy, "changing lives" is our second nature, as we are the step to take for a future career in IT. We are currently expanding our operational team in Romania. We are looking for an ambitious person, full оf energy and 100% customer oriented to join our Project Management Team. What do we expect from a candidate:
Excellent communication skills
Knowledge оf MS Office tools (text, spreadsheet, etc)
Quick reaction on issues, problems and coming up with solution оf it
Experience with Customer Care will be a plus
Passion for people, as you will have a very important role into supporting our students’ journey throughout a challenging learning process
Flexibility about working hours, as most of our students are learning during weekends and evenings
Job Dеscriptiоn аnd Main Tаsks
Constant student support before and during the classes
Booking venues for our courses
Handling the relationship with our stakeholders and suppliers
Preparing contracts and payments for our stakeholders and suppliers
Creating webinar rooms for our students
Ensure the integration of the new students
Deliver Introduction Meetings to new groups
Daily contact with our students (via our internal communication and operational tools, e-mail, telephone or chat) and support on solving their issues
Prepare and summaries feedback forms for our trainers
Evaluation meetings with our students (sometimes during the weekend or evenings)
Coordination of interview simulations for our students
Documenting cost details in the budget file
Preparing all informations required for graduation
Ordering vouchers for students, as per company’s offer
Sharing course materials with the students on our platforms
Work in close synergy with the Recruitment Team, TechLeads and Sales Department in order to offer support to our customer needs and assuring we deliver quality products
Organizing and participating in graduations
Weekly report of activities
What do we offer:
Flexible form of employment, adjusted to your preferences
Working with the IT community
Working in a dynamic environment with different challenges, which allows to develop and grow
Working in a industry that matters - IT and education
Being a part of an international environment
Being a part of the organization that helps people to change their lives, develop
Company details
SDA is the largest academy in Central and Eastern Europe, born in Poland; We teach programming and IT from scratch and we do it well! We educate future programmers and IT Specialists, enabling a start in the IT industry for everyone.
We started the first courses in, we have more than 6500 graduates to this date
We train programmers and IT specialists in Romania, Lithuania, Latvia, Finland, Estonia, Denmark, Albania, UK, Ireland, and, of course, Poland
At the moment 2000+ students are learning at the Academy
Our students learn from 600+ top programmers
We work with nearly 200 IT companies that hire our graduates internationally