Your responsibilities:

You will play a key role in ensuring that policyholders of a German insurance company receive competent, reliable, and transparent support with their applications and benefits.

This includes the following tasks:

• Application and contract management: You will be responsible for the comprehensive processing of application and contract procedures in pet health insurance. You will independently review contract-related inquiries such as contract changes, extensions, and cancellations.

• Benefit processing: You will independently process benefit claims in pet health insurance. This includes reviewing and processing reimbursement claims and paying out these benefits.

Your profile:

• You have a degree in veterinary technology

• And you have several years of experience working in a veterinary practice

• Alternatively, you have a sound commercial education and relevant practical experience in the veterinary field

• You have very good written and spoken German skills (B2/C1)

• You are reliable, able to work independently, and have a strong customer focus