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Entry (0-2 years), Middle (2-5 years), Senior (5-10 years)
This job can be done remotely
English - Medium
Monthly net salary
500 - 700 €
Number of vacancies
Experience and knowledge of bank cards activity and online payment environment
Experience with online payment applications
Knowledge of Mastercard and Visa standards and regulations
Knowledge of chargeback process
Proficiency in English
Ability to handle deadlines
Computer skills: MS Office package
Attention to details and analytical skills
Perform the analyze for the chargeback cases received and decide whether to proceed further with the representment
Build the case documentation for the represented chargebacks
Maintain the communication with our partners and clients regarding the dispute process
Monitor and manage the alerts received from Ethoca and Verifi
Perform the required actions (refunds, cancel subscriptions, etc) on behalf of the alerts received in the system
Create and update the reports for the chargebacks and alerts activity
Attractive salary, bonuses and rewards for high-quality work
Flexible working time and working from home
New and modern office
Accessible office location
Professional and friendly working environment
What is your knowledge and experience with the online payments environment?
What is the monthly NET salary you are expecting to receive for this role?
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