We are currently looking for English speaking candidates to fill in openositions within our support team.
The job implies communicating effectivelynd professionally with our customers and entering customer and account datarom source documents within time limits.
If you're naturally a helper, have attention to details and are able toxplain technical details simply, we'd like to meet you.
* handling customer support (phone and email)
* solving requests, answering questions and generally providing anxcellent and prompt service for a great customer experience
* insert data by inputting text information fromource documents within time limits
* research and obtain further information for incomplete documents
* keep information confidential
* establish and maintain good working relationship with customers and other professionals
* basic IT knowledge, combined with strong oral/written skills in English
* ability to learn our product and help clients in using it
* attention to detail
* organization skills, with an ability to stay focused on assigned tasks