Middle (2-5 ani)

Frigoglass Romania&nbsp;angajeaza&nbsp;Business Processes Section Manager&nbsp;Rolul principal:Coordoneaza implementarea solutiilor de business eService/Salesforce, asigura functionarea afacerii folosind sistemele, si ofera suport IT catre utilizatorii interni si externi ai sistemelor de service ale companiei.Responsabilitati:<ul><li>Asigura conditiile operationale adecvate pentru aplicatiile de service, precum Salesforce;</li><li>Se intalneste cu clientii si/sau managerii Frigoglass, pentru a organiza, agrea si planifica functionarea sistemelor in tari diferite sau clienti diferiti;</li><li>Participa in proiecte internationale pentru implementarea sistemelor, colaborand cu utilizatori interni si externi in testare, instruire, pregatire de date si intretinere dupa implementare;</li><li>Livreaza instruiri pentru utilizarea sistemelor catre utilizatorii interni si externi (clienti, subcontractori);</li><li>Asigura suport administratorilor locali pentru intretinerea bazei de date pentru aplicatiiile utilizate, efectueaza reparatii si verificari preventive;</li><li>Rezolva probleme zilnice si recomanda imbunatatiri de sistem sau proces pentru a creste performanta afacerii;</li><li>Intretine documentatia pentru utilizatorii finali, inclusiv actualizari regulate legate de imbunatatirea software-ului;</li><li>Se intalneste cu utilizatorii specialisti pentru a defini si evalua problemele si pentru a proiecta solutii in aplicatii sub supraveghere;</li><li>Asigura dezvoltarea si implementarea rapoartelor pentru a sprijini operatiunile locale, instruieste utilizatorii pe acestea;</li><li>Administreaza bazele de date Microsoft SQL Server pentru aceste aplicatii;</li><li>Asigura perfomanta potrivita pentru aplicatiile corporate legate de activitatea de service (Salesforce, CRM);</li><li>Supravegheaza si urmareste furnizorii si partenerii de sisteme.</li></ul>Calificari si experienta necesara:<ul><li>Diploma universitara, de preferat in domeniul&nbsp; IT;</li><li>Experiență în utilizarea platformei Salesforce - Obligatoriu;</li><li>Limba engleza nivel avansat;</li><li>Cel putin 3 ani experienta de lucru in domenii relevante (intretinere de sisteme corporate, rollout, administrare baze de date);</li><li>Experienta de lucru in echipe multifuntionale implicate in business si IT.</li></ul>

Frigoglass is the global leader in Ice Cold Merchandisers (ICM). We provide our customers with a complete range of innovative merchandising solutions which uniquely position and promote their brands for consumers around the world.Frigoglass supplies Ice Cold Merchandisers (beverage coolers) to soft drinks and alcoholic beverage companies across five continents. Our market-leading products combined with our commitment for consistent, superior after-sales support, has allowed us to build and continuously develop long standing partnerships with our customers, who include leading brand owners in the 100 countries that we serve globally.Our innovative coolers enhance our customers’ beverage branding at the point of sale and drive increased consumption. In parallel to maximizing merchandising opportunities for our customers, we are committed to providing increasingly environmentally friendly product solutions which enable our customers to meet ambitious sustainability and carbon emission reduction targets.The Company's production units are located in: Romania, Russia, Greece, India, Indonesia, South Africa and Nigeria.

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