Job description for: Business Analyst, Credit & Collections Department
Department: Credit & Collections EMEA
Report to: Manager Project & Reporting & Support
Reporting from: None
The timely delivery of reports, analysis and projects requested by the Credit & Collections Management, in accordance with the agreed standards. The creation of analysis on the current state, according to the received requests, proposal of reporting process improvement and analysis. Use programming technologies (Oracle SQL, PL/SQL, Oracle Application Express, etc.) to develop and/or enhance applications used by the Credit & Collections department for reporting or workflow management
The ideal candidate would have:
(a) evelops reports & internal applications for Credit & Collection department and knows when and how to make improvements and adjustments to ensure full achievement of goals
(b) Reporting on a daily, weekly, monthly and quarterly basis and delivery of information towards the management team for ulterior decision.
(c) ssists the management in forecasting the team’s and department’s objectives, being the first point of contact for all the requests related to new reports, analysis or project initialization.
(d) Builds reciprocal relationships with different parts of the business, partners and customers and participates in DPO conferences when asked by the direct manager and brings explanations and to the meeting agenda.
(e) articipates in the testing of different improvements or changes to the applications the department is working with and communicates the results by giving relevant information to their functionality. Uses best practices to drive efficiency and productivity within the team.
(f) Acts as a resource in the global projects that are related to the Credit & Collections department by providing the necessary information to the aspects related to EMEA and brings his own contribution through analysis and personal opinion, in accordance with the policies and procedures within the department.
(g) Knows and understands the policies, procedures and processes of the department;
(h) Performs any other tasks given by the direct manager, in accordance to what the activity implies and within the agreed deadline
Diploma of higher education institutions